FAQs
- What is physiotherapy?
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The central aim of physiotherapy is to restore proper function to the body. In the case of permanent disease or injury, the aim is to reduce the impact of the dysfunction. Physiotherapy is an effective form of treatment for a wide range of conditions often involving the muscles, bones and joints.
- What does the treatment involve?
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Physiotherapists use different treatment methods in order to deal with a wide range of injuries.
Depending on the nature and severity of your injury, you may require:
- Manipulation or mobilization of joints
- Electrotherapy (Laser, Ultrasound, etc)
- Acupuncture
- Exercise therapy
- Stretching and strengthening
- Core stability training
- Soft tissue massage
- Heat or cold therapy
- Patient education, home exercises
- Biomechanical analysis - Do I need a doctor’s referral?
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No. Physiotherapists are autonomous professionals able to fully assess and treat people independently.
Anyone can make an appointment by simply calling the clinic on 02392 552266. However some insurance companies require a GP’s or Consultants referral. - Is physiotherapy appropriate for back or neck problems?
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Yes. Back and neck problems are among the most common types of problems seen in our clinic and respond very well to Physiotherapy.
- How quickly will I be seen for my first appointment?
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We will always endeavour to offer you an appointment on the same day or at worst within 48 hours.
- I've previously had physiotherapy, osteopathy or chiropractic and it didn't work, is it still worth having treatment at DDB Physiotherapy?
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A large number of our clients have previously had treatment which has not been fully successful. Our approach focuses on treating the causes of the condition and the restoration of normal biomechanics. Experience has taught us that the body has tremendous healing potential, and that once mechanical over-strain is reduced the tissues will begin to heal.
- How many treatments will I need?
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There is no pre-determined number of treatments for a specific condition. However following your initial assessment, your physiotherapist will discuss and agree a treatment plan with you. This may include advice regarding the approximate number of treatments you may require. Individual's response to treatment varies
- How do I know my information is kept confidential?
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At DDB Physiotherapy, we operate high standards of patient confidentiality.
Whatever you discuss with your therapist stays between you and your therapist. The therapist make notes and they are kept in individual patient files which are kept in a secure filing cabinet which is locked.
All data on the PC is only accessible to our Admin team via passwords and there are levels of access to the system with only the Practice Manager having full access to the systems and records.
When we ring you, if you do not personally pick up the phone yourself, we will not divulge the nature of our call simply leave a message for you to call us back.
- How do I get in touch with the clinic?
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Our telephone number is 02392 552266. If we are all busy, then please leave a message on the answer phone and we'll call you back.
Our fax number is 02392 553366, or alternatively email us at info@ddbphysiotherapy.co.uk
DDB Physiotherapy